GET INSURED

If your idea of the perfect cruise includes leaving all your worries behind, a travel insurance plan that keeps you well-covered is exactly what you need to travel with peace of mind.


A comprehensive travel insurance which is offered exclusively to customers of Royal Caribbean Cruises Asia (RCCA). In partnership with the worldwide leader in travel insurance and assistance services, Allianz Global Assistance, Royal Caribbean Asia CruiseCare serves to give 24 hour access to essential Emergency Assistance services and cover against Medical Expenses, Cancellations, Baggage Loss, Delays and more.

THE BENEFITS

Royal Caribbean Asia CruiseCare is one of the most comprehensive travel insurance plans in the market with 40 different benefits.

 

Here's what you enjoy:

 

 

  • Trip Cancellation starts right from the day of purchase!
  • Higher limits for core benefits. Example: Trip Cancellation and Medical Expenses.
  • Royal Caribbean Asia CruiseCare covers your air, cruise and land journeys during the insured period. Coverage is not limited to cruise only.
  • Access to 24/7 assistance services. Place a collect call through the local operator whilst overseas and we will take care of your phone charges (for claims and emergency assistance only).
  • Separate benefit limits for medical expenses due to sickness and accident.

 

 

Apply here

For more information, click on the button below:


Download Brochure 

FREQUENTLY ASKED QUESTIONS

Who is eligible?

All customers of RCCA departing from Singapore and who are residents of Singapore are eligible to purchase the insurance product.

I am interested to get the coverage. How to go about purchasing it?

You can either fill up the attaching application form found in the brochure and send it back to us or contact us at +65 6305 0033, email: insurance@rcclapac.com. We will process your application and send you the policy documents via email within 2 - 3 working days.  

Do I qualify for the family plan?

For Family Plan: It is applicable for any 1 or 2 adults travelling with any number of children. The 2 adults need not be related but the children must be related to either of the insured adults. They must travel and return together. Each child insured under a Family Plan must be unmarried and below 18 years of age or up to the age of 23 years provided they are studying full time in a recognized institution of higher learning.

What is the maximum duration of trip that I can be insured for?

Royal Caribbean Asia CruiseCare can provide coverage for a single trip up to 90 days.

Cancellation refund policy?

No refund of premium is allowed once the policy is issued.

When does my policy commence?

All benefits are effective from the date of departure with the exception of Trip Cancellation benefit which commences from the date of policy issuance.

Main policy exclusions

We will not pay under any circumstances if

 

    • your claims arises from, is related to, or associated with a pre-existing medical condition
    • the loss, theft or damage to items left behind in the ships cabin room or items left behind in any hotel or motel room, aircraft, ship, train, tram, taxi, bus or rental vehicles
    • you do not report the loss, theft or misplacement within 24 hours to the police, office of the cruise or transport authority you were travelling on when the loss, theft or misplacement occurred
    • the travel delay occurs when you have not yet departed your home to commence your journey
    • your claim arises directly or indirectly from, or is in anyway related to you or your travelling companions changing plan

 

Comprehensive Plan - Premiums (SGD)
Length of trip (days) ASEAN Asia Pacific Worldwide
  Individual Family Individual Family Individual Family
1 - 3 $24 $52 $32 $76 $43 $100
4 - 6 $29 $69 $38 $99 $61 $137
7 - 10 $36 $86 $50 $125 $76 $175
11 - 14 $49 $111 $63 $153 $100 $228
15 - 18 $63 $137 $73 $176 $114 $260
19 - 22 $73 $150 $86 $196 $132 $308
23 - 27 $86 $180 $95 $212 $153 $350
28 - 31 $97 $203 $108 $233 $164 $388
Premier Plan - Premiums (SGD)
Length of trip (days) ASEAN Asia Pacific Worldwide
  Individual Family Individual Family Individual Family
1 - 3 $46 $103 $63 $138 $88 $198
4 - 6 $58 $138 $76 $173 $109 $242
7 - 10 $78 $178 $104 $240 $127 $283
11 - 14 $104 $235 $128 $290 $163 $374
15 - 18 $127 $282 $150 $342 $194 $428
19 - 22 $142 $331 $171 $391 $222 $491
23 - 27 $159 $364 $192 $424 $240 $539
28 - 31 $171 $399 $208 $443 $258 $583

CONTACT US

For more details on Royal Caribbean Asia CruiseCare, click here or contact us at:


For General Policies and Cruise Booking enquiries,

Royal Caribbean Cruises Asia:

Contact No: +65 6305 0033

(Mon -Fri, 0900 – 1900 / Sat, 0900 – 1300 Singapore)

Email: insurance@rcclapac.com


For Claims and Emergency Assistance enquiries,

Allianz Global Assistance:

Contact No: +65 6327 2215 (24 x 7, place collect call)

Email:sgtravelclaims@allianz-assistance.com.sg